Shipping policy

Processing Time

Each Shel Beads piece is handmade to order or prepared shortly after purchase. Please allow 3-5 business days for your order to be processed before it ships. Processing may take slightly longer during peak seasons or sales.

Vacation notice: we are away September 24 through October 10, 2026. Orders placed after September 23 will ship the week of October 12. Orders placed during this window are still confirmed and reserved, they simply ship when we return.

Shipping Rates & Delivery

Standard $8: 3-5 business days — FREE on domestic (U.S.) orders $75+

Express $15: 1-2 business days (U.S. only)

International: Rates calculated at checkout via DHL Express or USPS; ship times vary by destination

Once your order ships, you'll receive a confirmation email with tracking information.

Lost, Stolen, or Damaged Packages

Shel Beads is not responsible for packages lost, stolen, or damaged after being marked as delivered by the carrier. If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and photos of the issue so we can make it right.

Questions

 

For any shipping questions, please email us at shelby@wearshelbeads.com.